Shipping and Delivery
We’re committed to ensuring your orders reach you safely and on time. Here’s everything you need to know about our shipping and delivery process.
Shipping Timeframes
We aim to deliver your orders as quickly as possible. Please note the following timeframes:
- **Order Processing Time**: Orders are processed within 1-2 business days (excluding weekends and holidays).
- **Shipping Time**: Depending on your location, delivery typically takes:
- Domestic Orders: 3-7 business days
- International Orders: 7-15 business days
Once your order is shipped, you will receive a confirmation email with tracking details.
Shipping Rates
We offer transparent and affordable shipping rates:
- Domestic Shipping: Flat rate or free shipping for orders above [Insert Amount].
- International Shipping: Calculated at checkout based on your location and order weight.
Delivery Areas
We deliver to most locations worldwide. However, some remote areas may have limited shipping options. If we cannot deliver to your location, we will notify you promptly.
Delivery Guidelines
- Ensure the shipping address provided is accurate and complete.
- If no one is available to receive the package, the courier may leave a delivery attempt notice.
- For secure delivery, please provide a contact number where you can be reached.
Tracking Your Order
Once your order has been shipped, you will receive an email with tracking details. You can track your package online for real-time updates.
Shipping Delays
While we strive to deliver your order on time, there may be delays due to factors beyond our control (e.g., weather conditions, customs delays, etc.). If your order is delayed, please contact us at zylolko@gmail.com, and we’ll assist you promptly.
Damaged or Lost Shipments
In the unlikely event that your order is damaged or lost during transit, please contact us immediately. We’ll investigate the issue and offer a suitable resolution, such as a replacement or refund.
Need Assistance?
We’re here to help! If you have any questions about shipping or delivery, please don’t hesitate to reach out to us at zylolko@gmail.com.
Thank you for shopping with us!