FAQs
Please consult the product page's sizing reference to make sure you select the correct fit. Take your measures according to the directions, then check them against the size chart. Feel free to contact our customer care for individual guidance if you're still unsure.
The caliber of our Chikan embroidered clothing is something we at Chicken-e-Shan are proud of. Each piece is lovingly made by our creative craftsmen. To guarantee the comfort and durability of our apparel, we source the finest materials. Please contact us for further details on the materials and craftsmanship.
We advise hand washing your Chikan embroidered clothing in cold water with a mild detergent to keep it looking brand new. To dry, lie flat without wringing. For garments with delicate embroidery, dry cleaning is advised to preserve their quality. Always follow the care label instructions for best results.
Yes! We have customization options for specific clothing items, such as altering sizes and choosing embroidery designs. Write to us at info@houseofchikankari.in for your customization requests, and we will assist you further.
Orders typically conclude within a day or two. The products should arrive between five to seven business days, while shipping delays vary by location. You will receive an email with tracking details as soon as the goods arrive.
You will receive a tracking number and an email or SMS when your order ships. You may use this number or the Track Order function on our website to see how your cargo is progressing on the courier partner's website.
If you receive a damaged or incorrect product, please contact us immediately at support@houseofchikankari.in with your order details and a photo of the product. We will resolve the issue promptly with a replacement or refund.
Yes, we offer gift packaging options for a small additional fee. You can select the gift wrap option at checkout and include a personalized message for your loved one.
Order changes or cancellations are possible within 12 hours of placing the order. Please contact our support team at support@houseofchikankari.in as soon as possible with your order details.
Yes, we offer discounts on bulk purchases for both individual and corporate clients. Please contact us at support@houseofchikankari.in with your requirements, and we will provide a custom quote.